To fully utilize our services, you are required to have an authenticated account with us. During registration, we will ask for information including your name and other personal details. You must provide accurate and complete information
in response to our questions and keep that information up to date. You are fully responsible for all activities that occur under your InnHotels Account, including any actions taken by persons to whom you have granted access to your InnHotels
We may amend the General Terms, any Additional Terms, or our Policies, at any time with notice that we deem
to be reasonable with the circumstances and in accordance with applicable laws or codes of conduct. We will post the
revised version on our website or communicate it to you through the Services ("Revised Version"). The
Revised Version will be effective as of the time it is posted. Your continued use of the Services after the posting
of a Revised Version constitutes your acceptance of such Revised Version.
You may not, nor may you permit any third party, directly or indirectly, to:
- (a) directly or indirectly export the Services, which may be subjected to export restrictions imposed
by Canadian law, including the Exports and Imports Permit Act (Canada);
- (b) access or monitor any material or information on any InnHotels system using any manual process or
robot, spider, scraper, or other automated means;
- (c) except to the extent that any restriction is expressly prohibited by law, violate the restrictions in
any robot exclusion headers on any Service, work around, bypass, or circumvent any of the technical limitations
of the Services, use any tool to enable features or functionalities that are otherwise disabled in the Services,
or decompile, disassemble or otherwise reverse engineer the Services;
- (d) perform or attempt to perform any actions that would interfere
with the proper working of the Services, prevent access to or use of the Services by our other customers, or
impose an unreasonable or disproportionately large load on our infrastructure;
- (e) copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post,
transmit, resell or distribute in any way material, information or Services from InnHotels;
- (f) use and benefit from the Services via a rental, lease, timesharing, service bureau or other arrangement, unless
- (g) transfer any rights granted to you under these General Terms or any Additional Terms;
- (h) use the Services for the sale of pointy things, nuclear devices, firearms, firearm parts,
ammunition, weapons or other devices designed to cause physical harm;
- (i) use the Services for any illegal activity or goods or in any way that exposes you, other
InnHotels users, our partners, or InnHotels to harm; or otherwise use the Services except as expressly allowed under these General Terms and applicable Additional Terms.
If we reasonably suspect that your InnHotels Account has been used for an unauthorized, illegal, or criminal purpose, you grant express authorization to share information about you, your InnHotels Account, and any of your transactions with law enforcement.
The Services may include functionality for uploading or providing photos, logos, products, loyalty programs, promotions, advertisements and other materials or information (“Content”).
You grant us and our subsidiaries, affiliates, and successors a worldwide, non-exclusive, royalty-free, fully-paid,
transferable, and sub-licensable right to use, reproduce, modify, adapt, publish, prepare derivative works of,
distribute, publicly perform, and publicly display your Content throughout the world in any media in order to
provide and promote the Services. You retain all rights to your Content, subjected to the rights you granted us
in these General Terms. You may modify or remove your Content via your InnHotels Account or by terminating your
InnHotels Account, but your Content may persist in historical, archived or cached copies and versions thereof
available on or through the Services.
You will not upload or provide Content or otherwise post, transmit, distribute, or disseminate through the
Services any material that in our sole judgment, is objectionable, restricts or may in some form
be in breach of any applicable law, including personal privacy statutes, anti-spam legislations and consumer protection laws.
Although we have no obligation to monitor any Content, we have absolute discretion to remove Content at any
time and for any reason without notice. You understand that by using the Services, you may be exposed to Content
that is offensive, indecent, or objectionable. We take no responsibility and assume no liability for any Content,
including any loss or damage to any of your Content.
We have implemented technical and organizational measures designed to secure your personal information
from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee
that unauthorized third parties will never be able to defeat those measures or use your personal information for
improper purposes. You provide your personal information at your own risk.
You are responsible for safeguarding your password and for restricting access to the Services from your
compatible devices. We maintain sole discretion on terminating compromised accounts.
You consent to accept and receive communications from us, including e-mail, text messages, calls, and push notifications
to the cellular telephone number you provide to us. These communications may be generated by automatic telephone dialing
systems which will deliver prerecorded messages for the purposes of secondary authentication, receipts,
reminders and other notifications. Standard message and data rates applied by your cell phone carrier may apply to
the text messages we send you. You may opt-out of receiving communications by following the unsubscribe options
we provide to you in those communications. You acknowledge that opting out of receiving communications may impact
your use of the Services, especially regarding items such as Two-Factor Authentication.
We grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to use the
software that is part of the Services, as authorized in these General Terms. We may make software updates
to the Services available to you, which you must install to continue using the Services. Any software
updates may be subject to additional terms made known to you at that time.
We reserve all rights not expressly granted to you in these General Terms. We own all rights, title, interest,
copyright and other worldwide Intellectual Property Rights (as defined below) in the Services and all copies of
the Services. These General Terms do not grant you any rights to our trademarks or service marks.
For the purposes of these General Terms, "Intellectual Property Rights" means all patent rights, copyright rights,
mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill,
trade secret rights, and other intellectual property rights that may exist now or come into existence in the future,
and all of their applications, registrations, renewals and extensions, under the laws of any province, country,
territory or other jurisdiction.
You may submit comments or ideas about the Services ("Ideas"). By submitting any Idea, you agree that your
disclosure is gratuitous, unsolicited, and without restriction, that it will not place us under any fiduciary,
confidentiality or other obligation, and that we are free to use the Idea without any additional compensation to
you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.
You will indemnify, defend, and hold us and our processors (and our respective employees, directors, agents,
affiliates and representatives) harmless from and against any and all claims, costs, losses, damages,
judgments, tax assessments, penalties, interest, and expenses (including reasonable legal' fees) arising
out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity
that arises out of or relates to:
- (a) any actual or alleged breach of your representations, warranties, or
obligations set forth in these General Terms or any applicable Additional Terms;
(b) your wrongful or improper use of the Services;
- (c) your violation of any third-party right, including any right of privacy, publicity rights
or Intellectual Property Rights;
- (d) your violation of any law, rule or regulation of Canada (including its provinces
and territories) or any other country; and
- (e) any other party’s access and/or use of the Services with your unique
name, password or other appropriate security code.
THE SERVICES ARE PROVIDED "AS IS" WITHOUT REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. NOTWITHSTANDING THE FOREGOING,
INNHOTELS SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
INNHOTELS DOES NOT WARRANT OR GUARANTEE THAT THE SERVICES ARE ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS;
THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, WITHOUT DEFECT OR SECURE; THAT ANY DEFECTS OR
ERRORS WILL BE CORRECTED; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
InnHotels does not warrant, endorse, guarantee, or assume responsibility for any product or services advertised or offered by a third party. InnHotels does not have control of, or liability for, goods or services that are paid for using the services.
Limitations of Liability and Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INNHOTELS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE DATA, OR OTHER INTANGIBLE LOSSES,
THAT RESULT FROM THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SERVICES. IN ALL CASES, INNHOTELS WILL NOT BE LIABLE FOR ANY LOSS OR
DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
UNDER NO CIRCUMSTANCES WILL INNHOTELS BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY, RESULTING FROM HACKING, TAMPERING, OR OTHER
UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR INNHOTELS ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF INNHOTELS IS LIMITED TO THE GREATER OF
(A) THE AMOUNT OF FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SERVICES DURING THE THREE
(3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY, OR
The Services may be controlled and operated from facilities around the world. InnHotels makes no
representations that the Services are appropriate or available for use other than in Canada. Those who
access or use the Services from other jurisdictions do so at their own volition and are entirely responsible
for compliance with all applicable Canadian and local laws and regulations, including but not limited to export
and import regulations. You represent that you are not a person or entity described or designated under the
provisions of any Canadian anti-terrorism or sanctions legislation (including under the Criminal Code (Canada),
the Special Economic Measures Act (Canada) or the United Nations Act (Canada), or any associated regulations thereof)
(a “Listed Person”). You may not use the Services if you are or become a Listed Person. Unless otherwise explicitly
stated, all materials found on the Services are solely directed to individuals, companies, or other entities located
Third Party Products
All third party hardware and other products included or sold with the Services are provided solely according to the
warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its
product. For service, support, or warranty assistance, you should contact the manufacturer directly.
INNHOTELS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH THIRD PARTY PRODUCTS,
AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR
This agreement will be governed by Canadian federal law.