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Privacy Policy


InnHotels cares about your privacy. We collect some data during your usage of our Services, such as when a website page is visited, or the IP address that requested the page.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
If you choose to use our Services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which is accessible at our Terms of Use page, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information, such as your email, will be used by the Services in ways including but not limited to "Completing Your Booking", "Forgot Password" functionality, and other account functionality. Some information such as login information will be used to identify you as the account holder. Please be aware that we may also use your email address for marketing campaigns, which may include promotional offers and newsletters, unless you choose to opt-out of receiving such communications.

Log Data

We want to inform you that whenever you visit our Services, we collect information we call Log Data. This Log Data may include information such as your computer's IP address, browser version, pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other information needed to provide the Services.


Cookies are files with small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these cookies to collection information and to improve our Services. Computers and browsers have the option to either accept or refuse these cookies within their settings. If you choose to refuse our cookies, you may not be able to use some portions of our Services. For example, you might be unable to log in to your account.

Services Providers

We may employ third-party companies and individuals due to the following reasons:
  • To facilitate our Services;
  • To provide the Services on our behalf;
  • To perform Services-related functions; or
  • To assist us in analyzing how our Services are used.
We want to inform our users that these third parties have access to your data, your browser and browsing generated while using the website. They do not have access to your personal data. They do not have access to any account information of any kind; no booking information, no account details, or anything else of that nature. The scope of third party information access is strictly limited to broswer and browsing information.


The communication between your computer and our Services are enforced with a mandatory connection of SSL/TLS1.3 or better. This ensures the communication is encrypted.

Links to Other Sites

Our Services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of their websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or Services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page, with a lead up time before they come into effect, typically changes are posted 3 months before their effective date. As of now there are no planned changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to Contact Us.