Joining is free and takes less than a minute. Simply sign up online at innhotels.com.

Yes, you receive immediate access to VIP member rates and more as soon as you sign up.

Log in to your INNhotels VIP Rewards member portal at www.innhotels.com/myaccount to see your current tier, points balance, and available offers.

You earn 1 VIP Point for every $1 spent on direct bookings through innhotels.com.

No, VIP Points and Aeroplan points are only earned on direct bookings with INNhotels.

Add your Aeroplan number to your VIP profile. You'll earn 2 Aeroplan points for every $5 spent on direct bookings, and they post automatically after checkout (please allow 5 business days for points to show in your account).

Points are added automatically after checkout once your stay and payment are complete. They usually appear within 1-2 business days.

Yes, as long as you book rooms through your account. Points are not awarded for any rooms not booked through your account.

Contact support@innhotels.com or speak with a front desk agent at check-in to have points manually added to your account.

You can redeem points through your online member portal toward future stays at any INNhotels property (at a rate of $0.05 per point).

You can redeem VIP points for: • Free nights at any INNhotels property • Aeroplan points (Silver tier and above)

Yes. Once you reach Silver tier or higher, you can redeem your VIP Rewards points for Aeroplan points at any time through your member account.

Yes. Points expire on a 24-month rolling basis, which means each point is valid for two years from the date it was earned.

As you earn points, you move through our tiers (VIP, Silver, Gold, Platinum, and Diamond) unlocking perks and exclusive member offers.

Your tier is based on the total points you've earned within the last 24 months, not how many points you currently have in your balance. This means: • Redeeming points does not lower your tier. • Your tier only changes if your total points earned in the rolling 24-month period fall below the requirement for that tier.

When you join, you'll receive your own unique referral code. You can share this code with as many people as you like, and they can each use it once. When someone uses your code and completes their first direct booking, you'll earn 10% of the VIP Points from that stay. Please note: • You do not earn points on their future stays — only on their first stay after using your referral code. • Each referred guest can only use your code once, but you can refer unlimited new people.

VIP promotions are exclusive and cannot be combined with public sales or third-party discounts.

VIP discounts only apply to bookings under your own name.

No, points cannot be transferred or pooled between accounts.

For any questions about your points or membership, email support@innhotels.com or speak with any Front Desk team member during your stay.